Palliative care software built for serious and
advanced illness care

A certified palliative EHR signifies that the electronic health record system in palliative care adheres to stringent industry standards and regulatory criteria concerning its functionality, security, and healthcare interoperability.

This certification confirms that the EHR software has undergone comprehensive testing to ensure its compliance with requirements established by authoritative bodies, such as the Centers for Medicare & Medicaid Services (CMS).

The significance of this certification lies in its capacity to demonstrate regulatory compliance and uphold a high standard of care within palliative care settings.

The primary benefit of having a certified palliative EHR is the assurance of compliance with industry standards and regulations. It enables healthcare providers to:

• Enhance Patient Care: Certified EHRs offer features tailored to palliative care, helping providers manage complex patient cases, streamline documentation, and coordinate care effectively.

• Accurate Billing: Certification ensures that billing and coding functionalities are up to date, reducing errors in reimbursement and claims processing.

• Interoperability: Certified EHRs facilitate the exchange of patient information with other healthcare systems, promoting seamless collaboration among different providers and organizations.

• Compliance: Meeting certification requirements helps providers stay in line with government regulations, such as those related to the Quality Payment Program (MIPS) and MACRA, which can lead to financial incentives and avoid penalties.

Palliative care EHR software is a specialized electronic health record system designed to meet the unique needs of palliative care providers. It includes features and tools tailored to managing the comprehensive care of patients with serious illnesses, focusing on symptom management, quality of life, and family support. This software streamlines documentation, ensures compliance with regulations, and supports interdisciplinary care teams.

Palliative care EHR software benefits patients by:

• Improved Care Coordination: It allows healthcare providers to collaborate closely, ensuring that patients receive holistic care addressing their physical, emotional, and psychosocial needs.

• Enhanced Symptom Management: EHRs provide tools for tracking and managing symptoms effectively, resulting in better symptom control and improved patient comfort.

• Increased Patient Engagement: Patients and their families can access relevant information and participate in shared decision-making, leading to more personalized care plans.

Palliative care EHR software benefits providers by:

• Efficient Documentation: Streamlined documentation reduces administrative burdens, allowing providers to focus more on patient care.

• Increased Revenue Cycle Management (RCM): Accurate coding and billing functionalities ensure providers receive proper service reimbursement.

• Compliance Support: It helps providers meet regulatory requirements, avoid penalties, and qualify for incentives like those offered under MIPS and MACRA.

Palliative care EHR software supports MIPS and MACRA compliance by offering tools to:

• Measure and report on quality measures.

• Track and report on clinical practice improvement activities.

• Facilitate patient information exchange to promote interoperability and data sharing, critical requirements of these programs.

While sharing some similarities with hospice and home care EHR software, Palliative care EHRs are tailored specifically for palliative care needs.

It focuses on providing comprehensive care to patients with serious illnesses, emphasizing symptom management, quality of life, and family support.

Hospice EHRs are designed for end-of-life care, while home care EHRs may have a broader scope, covering various home healthcare services.

Palliative care EHR software can work seamlessly with hospice services by allowing for effective communication and data sharing. This collaboration ensures that patients receive the right level of care at the appropriate time, whether receiving palliative care or transitioning to hospice care.

Integrated EHR systems facilitate continuity of care and help providers deliver the most suitable services based on a patient's evolving needs.