CareThreads Podcast
Episode 10 Senior Living Seniors Embrace an Integrated Virtual Care Experience

Seniors Embrace an Integrated Virtual Care Experience

Megan Gresham-Ulrich, vice president of marketing and business development, Maple Knoll Communities
Mark Plunkett, corporate director of information technology, Maple Knoll Communities

More than 70% of healthcare consumers prefer to receive virtual services for their conditions. And 72% prefer to track their health status virtually. Despite this consumer demand, however, just 2% of healthcare providers offered 80% or more of their services virtually as of 2019. The COVID-19 pandemic has transformed care delivery, resulting in mass-adoption of telehealth. How can organizations navigate this new virtual world? In this episode of Netsmart CareThreads, we spoke with Megan Gresham-Ulrich, vice president of marketing and business development and Mark Plunkett, corporate director of information technology at Maple Knoll Communities. Here's what Megan and Mark discussed:

  • Why Maple Knoll chose to be a technology-first organization
  • How technology is revolutionizing senior care
  • Ways technology will change the senior care delivery experience
  • Supporting technological innovation through grants

This discussion with Megan Gresham-Ulrich and Mark Plunkett was sampled from our show, Netsmart CareThreads.

If you want to hear more episodes like this one, look for the Netsmart CareThreads podcast on Apple PodcastsGoogle PodcastsSpotify or Stitcher.

You might also enjoy

Featuring Maggie Cameron, Senior Solution Strategist, Netsmart Eva Bering, President, Bering Consulting LLC

The Future of Life Plan Communities: What Senior Leadership Needs to Focus On

Maggie Cameron, Senior Solution Strategist, Netsmart
Eva Bering, MSN, MHA, RN, NHA, President, Bering Consulting LLC

November 30, 2022

The expectations seniors have for healthy aging is changing and it is up to continuing care retirement communities (CCRC), also referred to as life plan communities, to adapt. A tenured leader in senior living and long-term care dives into the changes, challenges and opportunities ahead to ensure long-lasting success for CCRCs.

More
Featuring Amy Wilson, senior solution strategist, Netsmart and Barbara Karnes, RN, end-of-life educator

Hospice icon Barbara Karnes talks keys to staff retention

Amy Wilson, senior solution strategist, Netsmart
Barbara Karnes, RN, end-of-life educator

November 10, 2022

Hospices around the country are dealing with a similar issue – staffing shortages. It’s forced some to reduce services while others have shut down. One renowned end-of-life expert has some ideas on how to retain staff and how to prepare hospice nurses for the rigors of the job.

More
Featuring Tom Herzog, Chief Operating Officer, Netsmart  and Dr. Eleanor Castillo-Sumi, Senior Vice President of Strategy, Innovation & Growth for Pacific Clinics

Successfully Adapting to an Ever-Changing Landscape

Tom Herzog, COO, Netsmart
Dr. Eleanor Castillo-Sumi, Senior Vice President of Strategy, Innovation & Growth for Pacific Clinics.

October 25, 2022

All communities of care are faced with the challenge of navigating a sea of change, while at the same time trying to scale services to those in need. In this podcast, we’ll discuss how Pacific Clinics has learned to anticipate changes and transform accordingly. By focusing on strategy, innovation and growth, they’ve managed to serve 40 million people over the last 155 years, and continue to adapt and grow through an ever-changing landscape.

More