Supporting consumer-driven care

myHealthPointe Consumer Portal

myHealthPointe Portal supports consumer-driven care by connecting individuals to their treatment through a user-friendly, secure solution. Seamlessly integrated with Netsmart CareRecords™, the portal provides consumers convenient access to clinical and personal information. The solution promotes collaboration between the consumer and provider by allowing the individual to actively participate in their health plan and recovery.

Consumer engagement forges a unique relationship between a provider and an individual where the person becomes more invested in their healthcare. Better communication between consumers and care providers support better outcomes for everyone involved.


Convenient access to clinical and personal information

myHealthPointe Consumer Portal


Key Features

  • Request appointments, receive reminder notifications and launch telehealth sessions
  • Request medication refills and receive reminders
  • View Lab results
  • Evidence-based practices integration including Reaching Recovery™
  • myStrength on demand self-help and resources

Key Benefits

  • Reduce face-to-face visits and phone calls by providing quick, convenient and secure messaging that drives improved responsiveness to an individual’s needs
  • Integrates directly with the Netsmart CareRecord to update consumer information, assessments and consents improving operational and clinical efficiencies
  • Electronic appointment scheduling, reminders, alerts, medication refills and lab results reduce call volumes and increases appointment attendance and medication adherence
  • Illustrates consumer’s health and behavior outcomes over time with a longitudinal view of their health and wellness
  • Provides the care team with a comprehensive view into the consumer reported data, enabling proactive clinical decisions


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For myHealthPointe Consumer Portal

Abstinence-Based Treatment

Our addiction treatment software helps you centralize care delivery, enhance compliance and evaluate individuals during treatment and throughout sustained recovery. 

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Our autism EHR software helps deliver strengths-focused solutions for your specialized programs that serve individuals diagnosed with autism. 

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Behavioral Health

Following an individual’s progress is critical to delivering quality care. We know this, so we'll help you make the most of your resources.

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Child and Family Services

Simplify administrative tasks and coordination of services through our child and family case management software while allowing your staff to document care across settings. 

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Community-based Outpatient Providers

Discover the outpatient management software, solutions and services that help outpatient and community-based providers drive the coordination of care among multiple care settings and manage daily clinical tasks through role-based workflows.

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Integrated Care

Our integrated care systems promote whole-person care by making it easy to coordinate with Federally Qualified Health Centers (FQHC) and process claims efficiently through Medicare and Medicaid.

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Intellectual and Developmental Disabilities

Our I/DD case management software is designed for person-centered care, empowering you to enrich the lives of those with intellectual or developmental disabilities.

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Medication-Assisted Treatment

Our medication-assisted treatment software will help you centralize care delivery, so you can help individuals on their road to recovery.

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State and County

Our technology solutions and services support the full range of programs offered by state and county health and human services organizations. The result: better outcomes and improved operational, clinical and financial performances.

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Connectivity and Integration

Technology that supports interoperability allows healthcare providers to embrace the power of networks, so individuals can receive the best, most cost-effective care possible.

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Consumer Engagement

Our consumer engagement solutions encompass a broad range of tools to promote partnership and collaboration with individuals and families, helping you build a more consumer-driven healthcare system.

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Our mobile EHR technology, connected to the internet or not, allows organizations to document care anywhere, anytime.

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Telehealth Virtual Network

Our telehealth software creates a virtual connected healthcare community that allows organizations to collaborate across a network of more than 200 million consumers, 600,000 providers and more than 25,000 organizations.           

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A 6-point EHR checklist to address the opioid crisis

Download this checklist to discover whether your health IT stacks up and discover the tangible ways you can tackle the opioid crisis.


Charting the Path to Whole-Person Care

Read the paper to learn why care coordination may be the ultimate key to improving outcomes and where to start developing the strategies to enable it.


Taking the Leap to Pay-for-Value Models

To make the transition to pay-for-value models, human services organizations must stratify risk, measure costs and analyze results. Read the paper to find how you can make this happen.

"Our staff was flexible and absolutely committed to engaging individuals. The challenge was not convincing them this was something that they wanted to do; it was making sure we were incorporating the new functionality in a way that didn’t feel burdensome."
Melanie Sisson, Ph.D., - Manager of Information Strategy at Mental Health Center of Denver

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