Transform the Way You Deliver Support
Supporting individuals with intellectual and developmental disabilities (IDD) is highly personal. Our goal is to deliver technology that empowers your providers to help individuals enhance their life goals and live more independently.
Help others enjoy rewarding lives with EHR software that supports intellectual and developmental disabilities (IDD) providers
We’ve designed our IDD workflows from a person-centered approach – specifically for IDD organizations. With just a single platform, you can connect data from individual support plans and mobile applications, encourage community-based activities and support employment and day-habilitation. We also support self-directed service models, delivering tools for case management, placement (respite and residential), medication management, physical health, ABA mobility and virtual technology for community-based services, EVV, patient-centered home models and care coordination.
By leveraging technology like advanced automation (AI, etc.) we improve quality of life for DSPs and the people you serve. Imagine documentation that’s easy and efficient, route-optimization for more face-to-face time during community visits and automated reimbursement, so your team can focus on improving care outcomes not submitting claims.
ANCOR Recap: Advanced Automation
We know IDD services are growing fast and organizations are facing workforce challenges. But by using advanced automation technology, we were able to demonstrate proven strategies that transform outcomes.
Automation tools using artificial intelligence (AI) can cut clinical documentation time by 50%
Providers are now completing a note in just four minutes
Operational efficiencies and improved response times with mobile dispatch enable DSPs to work hassle-free and on-the-go
Emerging technology like Route Optimization decreases the time DSPs spend traveling to home and community-based settings by at least 60%
Financial and operational benefits
We deliver the financial tools and workflows required for organizations that support individuals with Intellectual & Developmental Disabilities (IDD). Our financial workflows go beyond the traditional reimbursement models of support documentation, billing and claims management. Our advanced tools include the solutions for credentialing, authorization management, managing finances, tracking expenses and ensuring compliance with diverse funding sources at local, state and federals levels.
Supports for individuals with IDD are often funded through Medicaid waivers and managed care organizations. Our team understands the complexities associated with waivers and MCOs in order to assist you in mitigating risk and maximizing revenue. Our financial solutions scale to include private insurance, waivers, numerous flavors of managed care contracts, grants, donations and free-for-service.
We deliver technology that can enhance your financial viability, long-term sustainability and maximize reimbursement for at the end of the day, we want your organization to focus on what is most important, delivering supports.
Simplify data collection and analysis, improve outcomes and retain quality staff. See the technology in action.
Request a DemoExpand your referral network
The referral process must be automated with the ability to seamlessly and securely accept and transfer individual data and identify gaps in support. DSPs start immediately with all the information they need, which is empowering and sets them and the individual up for success.
Interoperability: Coordinated, person-centered care designed with data sharing in mind
Many of the individuals you support are likely to have co-existing conditions. Our platform connects you to a network of providers and lets you share data across local health information exchanges (HIEs) or larger interoperability frameworks such as Carequality.Deliver care anywhere
Our mobile technology provides workflows to accommodate your unique care approaches. Designed to support easy and effective care planning, whether you are delivering care at your location or through home- and community-based services.
IDD Leadership Summit
With IDD and particularly autism services growing at a fast pace, we felt it was important to give direct support professionals (DSPs) an insight into advancing technologies, expert thought leadership, legislative developments and key strategies for sustainability and growth. Read the first blog in the series from Netsmart’s first-ever IDD Leadership Summit to learn more about legislative updates and strategic planning for your organization.
Read the BlogLearn More
Blog - A World of Opportunities: Celebrating Developmental Disability Awareness Month
March is Developmental Disability Awareness Month when we spotlight the unique strengths of the IDD community. Read the blog to see how, together, we can remove obstacles and empower individuals to thrive. Read Now
Today, it’s nearly impossible to meet the needs of your autism and IDD community without a robust autism program. Visit the webpage to learn more about how RethinkBH and Netsmart have partnered to provide a comprehensive solution for autism, IDD and behavioral health organizations providing Applied Behavioral Analysis (ABA) and behavior tracking services.
Black book survey of Mental and Behavioral Healthcare client experience recognized Netsmart as an industry leader for the 8th consecutive year
Learn more about this industry-leading awardIDD FAQs
IDD EHR software stands for Intellectual and Developmental Disabilities Electronic Health Record software. EHRs for IDD also include functionality to address case management activities. It is a digital platform designed specifically for healthcare providers, direct service providers (DSPs) and caregivers working with patients who have intellectual and developmental disabilities. This software is designed to streamline and optimize DSP workflow and facilitate self-directed services for individuals with IDD. The solution must address the full continuum from OP, day/employment services and all levels of housing, including residential, supported and independent living for patients with intellectual and developmental disabilities.
The three most important information features of IDD EHR software are:
1. IDD EHR and case management software are specifically designed for healthcare providers working with patients who have intellectual and developmental disabilities. These solutions are specifically designed for caregivers and DSPs. Ease of use and the ability to automate the unique workflows of a direct service provider reduce documentation time by 50%.
2. This software helps healthcare providers streamline and optimize healthcare services for patients with intellectual and developmental disabilities. The EHR/case management solution must have a robust financial engine to automate the authorization process, alerting to the status of authorization. In addition, the financial engine should have the ability to automate the full revenue cycle process.
3. Third, the solution must be person-centered and self-directed. Treatment plans must be architected from the perspective of an Individualized Service Plan. IDD EHR software is a digital platform that enables healthcare providers to keep accurate medical records of their patients.
Using IDD EHR software can offer healthcare providers, DSPs, caregivers and administrative staff several benefits. Some of the key benefits of using IDD EHR software include:
1. Person-centered and self-directed: IDD EHR software fosters collaboration among the individual, family and care team. Doing so promotes self-directed services, so an individual can live their life to the fullest. It also enables healthcare providers to improve care outcomes for patients with intellectual and developmental disabilities by streamlining the process of gathering patient information and keeping accurate medical records.
2. Increased efficiency: IDD EHR software can help DSPs reduce their documentation time by up to 50%, allowing them to do what they do best: deliver support. Organizations save time and improve efficiency by automating routine tasks such as appointment scheduling, medical record keeping and billing.
3. Interoperability and whole-person care: IDD EHR software delivers the tools for care collaboration among all disciplines to help ensure care from a holistic perspective. Collaboration activities include securely sharing data and tools to engage the individual and family as an active part of the care team. The EHR can also facilitate communication and collaboration among healthcare providers, making it easier for them to coordinate care and share patient information.
IDD EHR software offers a range of features tailored to the needs of individuals with IDD. Some of these include medication management, behavioral tracking, care coordination, individual and family engagement tools, and customizable templates for assessments and Individualized Service Plans. The software also offers real-time data analysis and reporting, which can help healthcare providers, managers and DSPs identify trends and make more informed treatment decisions.
The five most important features of IDD EHR software are:
2. Behavioral tracking
3. Care coordination
4. Workflows - especially for DSPs
5. Robust authorization management
IDD EHR software should be user-friendly for caregivers and DSPs. The user interface should be intuitive, easy to navigate and require minimal training to use effectively.
The three most important user-friendly features for healthcare providers include:
1. IDD EHR software should be user-friendly for DSPs, caregivers and care teams.
2. The user interface should be intuitive and easy to navigate, providing workflows for each caregiver role/type.
3. IDD EHR software should require minimal training to use effectively.
The cost of IDD EHR software can vary depending on the vendor and the specific features included in the software. Some vendors offer a subscription-based pricing model, while others may charge a one-time fee for the software. It is important to consider the long-term costs of using IDD EHR software, including ongoing support and maintenance, when evaluating different options.
The three most important things to consider when evaluating the cost of IDD EHR software are:
1. Can your potential technology partner provide ROI?
2. The IDD software vendor's pricing model should be SaaS so you are aware and can plan based upon the recurring cost. There should be no surprises past contract.
3. The long-term costs of using the software, including support and maintenance.
Our IDD case management software is for individuals with intellectual and developmental disabilities in a range of settings. It connects data from individual support plans and includes mobile applications for community-based activities, as well as supporting employment and day habilitation. Plus, it delivers comprehensive case management, billing and financial features––alleviating complex billing and claims processes and driving more efficient accounting procedures.
Rethink is an integrated ABA mobile application for autism, IDD and behavioral health organizations providing Applied Behavioral Analysis (ABA). It enables agencies to digitize and simplify data collection and analysis and implement clinical best practices directly from the EHR.
Ready to learn more?
Request a demo of our person-centered technology designed specifically for IDD organizations to see how Netsmart can help you transform the way you deliver care.
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