myAvatar™ — The EHR for Behavioral Health

myAvatar™ is an electronic health record (EHR) specifically designed for organizations that provide behavioral health and addictions treatment services in community-based, residential and inpatient programs. It offers a recovery-focused suite of solutions that leverage real-time analytics and clinical decision support to drive decision-making. The robust platform streamlines workflow, making client information quickly accessible with user-friendly dashboards.

Its whole-person integrated care model offers a comprehensive set of features that support roles throughout the organization, from front desk staff and clinicians, to billing administrators and executive management. This results in improved operational, clinical and financial workflows for inpatient and outpatient organizations.


See how a behavioral health EHR platform could help improve care across your organization.

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myAvatar at a Glance

Clinical features

  • Supports documentation for different primary care workflows such as office visits and wellness visits
  • Supports scheduling and workflow for group appointments and treatments, detoxification and outpatient care
  • Automates inpatient closed-loop medication management
  • Streamlines workflow, making client information quickly accessible with dashboards geared to user roles
  • Monitors compliance and alerts clinicians to needed information
  • Supports a mobile workflow through tablet usability
  • Empowers clinicians to capture data quickly through Quick Action feature

Financial features

  • Automated electronic remittance processing efficient denial management workflow
  • Manages complex billing requirements for long-term, intensive episodes of care, including wrap-around services and
  • Medicare pharmacy billing
  • Supports complex billing models, including value-based reimbursement payments, shadow billing, and non-profit grant funding
  • Efficient claim generation processing with job scheduling capabilities
  • Streamlines utilization management, eligibility verification, and claims and payment tracking with easy-to-use role-based dashboards
  • Provides snapshots of quick billing status, accounts receivables and claim value on a per payer basis
  • Integrated credit card payments through CardConnect

Operational features

  • Tracks key performance indicators to measure meaningful use compliance, revenue and organizational goals
  • Supports value-based payment models, with expertise in Certified Community Behavioral Health Clinics (CCBHC)
  • Monitors system status and optimization with modeling tools
  • 24/7 support

The benefits have been off the charts. We’re using the efficiencies we’ve created to serve people we wouldn’t normally be able to serve.

Tuerk Schlesinger
CEO, AltaPointe Behavioral Health System

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Success Story - AltaPointe

See how AltaPointe takes clinician efficiency, patient care to a new level with myAvatar

Success Story - Missouri Behavioral Health Council

How a statewide approach to CCBHC leverages shared technology to drive outcomes and lower cost

Success Story - Henderson Behavioral Health

See how Henderson Behavioral Health is driving efficiency with clinically-informed workflows

Black Book survey of mental and behavioral health care client experience recognized Netsmart as an industry leader for the 8th consecutive year

Learn more about this industry-leading award

Ready to learn more?

See how a behavioral health EHR platform could help improve care across your organization.

Request a Demo