Help others enjoy rewarding lives with EHR software that supports intellectual and developmental disabilities (IDD) providers

We’ve designed our IDD workflows from a person-centered approach – specifically for IDD organizations. With just a single platform, you can connect data from individual support plans and mobile applications, encourage community-based activities and support employment and day-habilitation. We also support self-directed service models, delivering tools for case management, placement (respite and residential), medication management, physical health, ABA mobility and virtual technology for community-based services, EVV, patient-centered home models and care coordination.

By leveraging technology like advanced automation (AI, etc.) we improve quality of life for DSPs and the people you serve. Imagine documentation that’s easy and efficient, route-optimization for more face-to-face time during community visits and automated reimbursement, so your team can focus on improving care outcomes not submitting claims.

Automation for IDD: Digitize and Simplify
to Support Your Staff in Real-Time

Join Tricia Zerger, Senior Director of Human Services, Jen Gray, Director of Solution Consulting, and Chris Yakscoe, Director of AI, to explore EHR agnostic workflows and strategies for staying competitive and retaining productive staff––all while improving outcomes.

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Automation tools using artificial intelligence (AI) can cut clinical documentation time by 50%

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Providers are now completing a note in just four minutes

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Operational efficiencies and improved response times with mobile dispatch enable DSPs to work hassle-free and on-the-go

Emerging technology like Route Optimization decreases the time DSPs spend traveling to home and community-based settings by at least 60%

Financial and operational benefits

We deliver the financial tools and workflows required for organizations that support individuals with Intellectual & Developmental Disabilities (IDD). Our financial workflows go beyond the traditional reimbursement models of support documentation, billing and claims management. Our advanced tools include the solutions for credentialing, authorization management, managing finances, tracking expenses and ensuring compliance with diverse funding sources at local, state and federals levels.

Supports for individuals with IDD are often funded through Medicaid waivers and managed care organizations. Our team understands the complexities associated with waivers and MCOs in order to assist you in mitigating risk and maximizing revenue. Our financial solutions scale to include private insurance, waivers, numerous flavors of managed care contracts, grants, donations and free-for-service.

We deliver technology that can enhance your financial viability, long-term sustainability and maximize reimbursement for at the end of the day, we want your organization to focus on what is most important, delivering supports.

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Simplify data collection and analysis, improve outcomes and retain quality staff. See the technology in action.

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Expand your referral network

The referral process must be automated with the ability to seamlessly and securely accept and transfer individual data and identify gaps in support. DSPs start immediately with all the information they need, which is empowering and sets them and the individual up for success.

Interoperability: Coordinated, person-centered care designed with data sharing in mind

Many of the individuals you support are likely to have co-existing conditions. Our platform connects you to a network of providers and lets you share data across local health information exchanges (HIEs) or larger interoperability frameworks such as  Carequality.

Deliver care anywhere

Our mobile technology provides workflows to accommodate your unique care approaches. Designed to support easy and effective care planning, whether you are delivering care at your location or through home- and community-based services.

IDD Leadership Summit

With IDD and particularly autism services growing at a fast pace, we felt it was important to give direct support professionals (DSPs) an insight into advancing technologies, expert thought leadership, legislative developments and key strategies for sustainability and growth. Read the first blog in the series from Netsmart’s first-ever IDD Leadership Summit to learn more about legislative updates and strategic planning for your organization.

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RethinkFirst + Netsmart

Today, it’s nearly impossible to meet the needs of your autism and IDD community without a robust autism program. Visit the webpage to learn more about how RethinkBH and Netsmart have partnered to provide a comprehensive solution for autism, IDD and behavioral health organizations providing Applied Behavioral Analysis (ABA) and behavior tracking services.

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Black book survey of Mental and Behavioral Healthcare client experience recognized Netsmart as an industry leader for the 8th consecutive year

Learn more about this industry-leading award

IDD FAQs

Ready to learn more?

Request a demo of our person-centered technology designed specifically for IDD organizations to see how Netsmart can help you transform the way you deliver care.

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