Give Consumers a Leading Role in their Care and Treatment
myHealthPointe™ consumer engagement software offers efficiencies for providers, fosters clearer communication between providers and individuals, and supports positive outcomes for everyone involved.
Improve consumer and clinician satisfaction with an effective consumer engagement solution
Netsmart myHealthPointe is a user-friendly, web- and app-based consumer engagement software that simplifies involving consumers in their care. myHealthPointe Portal, our consumer engagement solution, is easy to use and integrates with Netsmart electronic health records (EHRs). It offers individuals secure, convenient access to their clinical and personal information, and allows them to electronically schedule appointments, receive alerts, view lab results and request medication refills.
For clinicians and administrators, our consumer engagement software reduces phone calls and offers a more complete view of consumer-reported information. HIPAA-compliant direct messaging expedites response to individual needs. Push reminders and alerts designed to reduce no-shows, and telehealth appointments can be launched directly from the solution.
Watch the video and see firsthand how myHealthPointe simplifies and encourages engagement with direct messaging, easy-to-use self-assessments and more.
Discover how to engage consumers in their care and stop wasting time on back-and-forth communications.
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Key features
- Individuals can request appointments and medication refills, see lab results and receive reminder notices and alerts
- Integrates with Netsmart EHRs and evidence-based practices, including Reaching Recovery™
- Allows individuals to update personal information, take assessments and electronically sign consents
- Supports secure, HIPAA-compliant messaging between consumers and providers
Key benefits
- Gives consumers direct access to lab results and other information without contacting providers
- Supports proactive decisions by the care team by providing a comprehensive view of consumer-reported data and assessments
- Provides operational and clinical efficiencies by updating consumer information assessments and consents through direct integration with Netsmart EHRs
- Increases appointment attendance and medication adherence through electronic scheduling, push reminders, medication refill requests
- Allows access to care with telehealth appointments that can be launched directly from the solution
Learn how myHealthPointe’s easy-to-use features help encourage consumers to be more engaged in their care
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Frequently Asked Questions
The Netsmart Patient Engagement solution is a user-friendly, web and app-based platform designed to enable Patients to participate fully in their healthcare. It provides easy and convenient access to personal health records, appointment scheduling, reminders, alerts, and lab results.
Yes, the Netsmart app provides a seamless integration with the Electronic Health Record (EHR). This allows Patients to conveniently access their personal health records directly through the app.
Yes, the Netsmart app allows Patients to schedule appointments electronically. It also provides reminders and alerts to reduce call volumes and increase appointment attendance.
The Netsmart app reduces call volumes by providing electronic appointment scheduling, reminders, and alerts. It also allows Patients to access lab results directly, eliminating the need for phone calls to get this information.
The app increases appointment attendance and medication adherence by sending push notifications and reminders to Patients. These features ensure that Patients are reminded of their appointments and to take their medication as prescribed.
The Netsmart app saves time for clinicians and administrators by offering a complete view of Patient-reported information. Its HIPAA-compliant direct messaging allows for quick responses to individual needs. Additionally, telehealth appointments can be launched directly from the solution, improving access to care.
Yes, the direct messaging feature of the Netsmart app is HIPAA-compliant, ensuring the privacy and security of personal health information during communication.
A hospice EMR (Electronic Medical Record) is a digital system that enables hospice providers to document and store patient information electronically. It allows for the secure sharing of information between healthcare providers and ensures that patients receive timely and appropriate care. By streamlining communication and automating administrative tasks, hospice EMR systems improve efficiency and reduce the risk of errors.
The app reduces back-and-forth communications by enabling electronic appointment scheduling, reminders, and alerts. Direct messaging and the automatic incorporation of information updates, self-assessments, and consent forms into the health record also help streamline communication.
You can request a demo of the Netsmart solution by visiting the Netsmart website and clicking on the "Request a Demo" button. You will be asked to provide your contact details and a representative from Netsmart will get in touch with you.
The Patient Engagement solution from Netsmart allows patients to play a leading role in their care and treatment. It provides a user-friendly platform to access your personal health records, schedule appointments, and receive reminders and alerts. This helps you stay informed and engaged with your healthcare process.
The Netsmart app automatically incorporates information updates, self-assessments, and consent forms into your health record. This feature ensures that all your health information is updated and stored in one place, making it easier for you and your healthcare provider to access it.
Ready to engage?
See for yourself how Netsmart myHealthPointe can provide your organization with the key to increasing consumer engagement.Request a Demo Now