Thursday, September 06 | Cause Connected, Human Services, Thought Leadership

A Person-Centered Approach for Success in Intellectual and Developmental Disability Services - Part 1

By Andrew Mersman, Senior Director, Solution Consulting

It’s no secret that limited resources and funding have historically been a challenge for providers of Intellectual or Developmental Disabilities (IDD) services. That’s why it’s important for healthcare providers to break down information silos and work collaboratively to achieve the best outcomes possible. With the introduction of value-based care payment models, it will be even more important for providers to find effective and efficient ways to manage resources across the healthcare continuum to deliver the right care for every individual’s needs. The continued evolution of Home and Community Based Services (HCBS) waiver plans and emphasis on conflict-free case management also make person-centered care more important than ever before.

To aid organizations like yours in providing the best IDD services with a person-centered approach, we’ve narrowed down four key elements to keep at the forefront of managing an individual’s care.

Person-Centered Planning

To deliver the best services possible, it’s important to address it with a holistic, whole-person outlook. Keep the individual at the center of this universe and take in surrounding factors into consideration as you plan and coordinate delivery. Important items to consider in person-centered planning include:

  • Taking direction and considering feedback from the individual receiving services, including from their support system
  • Integrate the Person’s strengths, preferences and desires – example is integrating pictures into the ISP to help an individual be more active in their services
  • Drawing on insight gained from the individual’s relationships within their community
  • Enabling individuals to express satisfaction with service delivery through feedback, allowing for course correction as needed

Care Coordination

Care coordination should focus on the health, social and personal desires of the individual. When approaching care coordination for a person with a developmental or intellectual disability, it’s important to ensure that a person’s service plans are self-directed by the individual and are aimed toward meeting their personal goals, including day-to-day living and other life factors such as independent living or employment goals. Additionally, modern reimbursement models demand more accountability for care coordination between different services and settings.

It doesn’t end there. Keep an eye out on CareThreads for the second half of this series where we’ll continue with more items to consider when providing person-centric care. Don’t miss it!

 

 

 

Meet the Author

Andrew Mersman Blog Photo
Andrew Mersman · Senior Director, Solution Consulting

Solutions and Services

From the CareThreads Blog

Medi-Cal Enhancements for at-Risk Populations: What Does it Mean for Providers?

Friday, April 05 | Legislative/Policy,Care Coordination,Human Services

Two programs are at the forefront of behavioral health in California: Enhanced Care Management/Community Supports and CARE Court. These are significant advancements to Medi-Cal and are expected to yield improved care outcomes. What do providers need to know?

More

AI Before AI

Friday, March 29 | Thought Leadership,Cause Connected,EHR Solutions and Operations

As the healthcare industry propels into a new era of tech-enabled advancements, the conversation surrounding Artificial Intelligence shifts to an immediate focus on Augmented Intelligence, marking a pivotal moment in our journey toward transformative healthcare practices.

More

A World of Opportunities: Celebrating Developmental Disability Awareness Month

Friday, March 29 | Netsmart in the Community,Human Services

At Netsmart, we celebrate individuals with Intellectual and Developmental Disabilities all year, with technology to support person-centered care in a range of settings, using tools for community activities and helping individuals meet their self-determined goals.

More