Assisted Living and Memory Care EHR software that enables person-centered care

The Netsmart assisted living and memory care software prioritizes holistic care coordination, enabling providers to streamline point-of-care documentation and maintain compliance standards. The software is designed to accommodate various levels of acuity and billing needs, allowing residents to age in place comfortably.

Our long-term care EHR software supports providers by accurately capturing and billing for all services provided, ensuring seamless integration with the broader healthcare ecosystem. By linking all senior living lines of business with other care settings, the software fosters vital connections with local health systems and community-based providers. This unified platform supports a more secure and efficient care journey for residents and staff alike.

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Intuitive workflows

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Technology that aligns with your care model

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Advanced HIE connectivity and cutting-edge interoperability

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Comprehensive view of residents

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Accurate service level billing

Save time for your staff

5 %

INCREASE in monthly reimbursements

20 %

spent on billing*

10 %

REDUCTION in time needed to make
clinical decisions*

20 %

spent communicating
with other health
systems and providers*

10 %

REDUCTION in the number of ED visits*

*All statistics collected by a third-party research firm and reflect typical results of current clients

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Assisted Living and Memory Care EHR software that lets you focus on delivering care

The platform for the future

Netsmart myUnity helps you improve outcomes, measure results and integrate clinical and financial information. The integrated platform brings together data from all your care settings, simplifying the management of your business operations.

  • More efficient care transitions
  • Less administrative burdens
  • Analytics to help drive better outcomes
  • Seamless connections with hospitals and providers
  • Supports person-centered care
  • Connects with healthcare partners across the community

Clinical ease of use

Give your staff the best tools and technology to make documentation easier and reduce burnout. Use any web-enabled device to document from the bedside. Documentation is organized in packets to guide clinicians on what to complete at each step, letting them complete work during their shifts instead of bringing it home with them.

  • Intuitive workflows reflect the way clinicians work
  • Easy-to-train and easy-to-use software
  • Customized role-based reviews
  • Faster process for physicians to review chart and perform documentation
  • Embedded communication tools to enhance care coordination

Transitions of care and interoperability

myUnity provides access to patient information through its integration with CareQuality and other HIEs, facilitating the import of data like CCDAs, allergies, medications, diagnoses and more. This integration also allows for streamlined transitions of care through medication reconciliation and updates during admissions, helping reduce the clinician’s workload.

  • Provides access to patient information
  • Streamlines medication entry
  • Simplifies batch medication updates

Compliance Management

Transparency and visibility are key components to saving time while upholding quality standards. Built-in validation tools help clinicians maintain compliance throughout documentation. QA workflows uphold quality standards and ensure compliance. The visibility of documentation throughout the QA workflow enables clinical oversight with minimal intervention.

  • Defined queues for QA staff provide visibility and efficient workflows
  • Reviewer can flag notes to mark status, preventing duplicate work
  • Quality notes can be quickly entered, clarifying any corrections for clinicians
  • Clinicians can quickly review quality remarks and enter needed corrections to ensure documentation is accurate

Integrate systems and data into one unified platform

Netsmart myUnity does more than streamline your documentation and billing. It connects to your entire organization across clinical, financial and operational teams. See the other ways Netsmart connects your business to myUnity to bring technology and automation to your entire enterprise.


Transform data into actionable insights

Near real-time access to the metrics that drive success across your organization

  • Simple drag-and-drop interfaces; no programming required
  • At-a-glance performance data across clinical, financial and operational dimensions

Referral and Intake

Grow your census throughout electronic referral management

Referral Manager enables end-to-end electronic referral management, from business development to admission

  • Streamline your referral and intake process
  • Create a single platform for business development to manage referral sources
  • Enhance internal collaboration, visibility and transparency

Clearinghouse, Claims Management and Eligibility Verification

A centralized location to comprehensively manage electronic claims and payer eligibility verification

RevConnect™ uses automation to minimize manual efforts to reconcile submitted claims with payer responses and electronic remittances

  • Increase clean claims submissions and ability to perform claim edits in near real time
  • Gain near real-time access to eligibility data by individual

Family Health Portal

Streamline communication between staff, patients and families

myHealthPointe™ provides patients and families with convenient access to clinical and personal information.

  • Collect eSignatures, consent
  • View assessments, visit notes, records
  • Able to schedule, message with care team

Long-Term, Post-Acute Care Geriatric EHR Software

Optimize care with solution designed for geriatric practitioners

GEHRIMED is a cloud-based, mobile EHR with the functionality you need to enhance care, maintain compliance and grow your practice

  • Simplify MIPS compliance
  • ONC-certified, integrates with other medical record solutions

Simple and CORE

A complete view of Claims + MDS + Staffing
Integrate clinical, staffing and financial data for better intelligence and reimbursement

  • Identify claims inconsistencies
  • Run “what if” scenarios to test staffing level changes
  • Identify opportunities to increase star ratings and improve quality of care

Once we implemented…we had great gains and improvements in our quality. We especially liked the real-time documentation. It was one of the chief reasons that we chose the system.”

Director, Information Technology, Hilltop Communities


“The information we received from Netsmart was key to our application for funding. It provided us the information we needed to show why we wanted/needed the funding.”

Corporate Director of Information Technology, Maple Knoll Communities

Assistance for Any Workforce Challenges

Netsmart offers a collection of services that act as an extension of your workforce

IT Managed Services

Streamline investment, source critical IT services, optimize efficiency and effectively scale your support model with subject matter experts and industry-leading solutions. IT Managed Services enables organizations to focus on mission-critical services.

RCM Services

Skilled revenue cycle experts help agencies solve billing and staffing challenges with full or project-based resourcing. Our RCM services provide services to enhance revenue collection and timely receipt of payments. Services can flex with your organization as your billing needs change.

Consulting Services

McBee provides clinical, financial and advisory consulting services to health care organizations. McBee helps guide hospice providers through operational, clinical and financial challenges. Our consulting services include expertise in medical coding, revenue cycle management, outsourced billing services, clinical compliance and more.

Black Book survey of post-acute care provider’s client experience recognized Netsmart as an industry leader for the 10th consecutive year

Learn more about this industry-leading award

Assisted living and memory care EHR software FAQs

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