Strengths based recovery

Reaching Recovery

Reaching Recovery™ is a measurement-based clinical content solution that promotes consumer engagement among adults seeking recovery from a mental illness. The solution offers outcome tools approved by the Joint Commission for clinicians that are designed to support an individual’s recovery and growth.

The model provides a precise, standardized group of assessments to evaluate strengths, obstacles and individual care recommendations. The outcomes tools were designed to support an individual’s recovery and growth, resulting in true person-centered care that reduces the overall cost of recovery throughout the care organization.


Solution Overview

Reaching Recovery


Recovery Tools

Recovery Needs Level (RNL): 

  • Completed by clinician
  • Recommends level of service intensity

Recovery Markers Inventory (RMI):

  • Completed by clinician
  • Clinician’s rating of an individual’s growth and recovery

Consumer Recovery Measure (CRM):

  • Completed by individual
  • Consumers rating of their recovery and growth

Promoting Recovery in Organizations (PRO):

  • Completed by the individual

A survey measuring staff’s characteristics which promote recovery.


  • Tracks social determinants of health and key environmental factors that correspond to recovery
  • Integrates with the EHR, consumer engagement and analytics solutions to display an individual’s recovery journey
  • Works as a standalone web application for any organization or agency nationwide
  • Offers real-time clinical decision support to enhance understanding of progress toward recovery from mental illness


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For Reaching-Recovery

"Our staff was flexible and absolutely committed to engaging individuals. The challenge was not convincing them this was something that they wanted to do; it was
making sure we were incorporating the new functionality in a way that didn’t feel burdensome." 
Melanie SissonPh.D., - Manager of Information Strategy at Mental Health Center of Denver